CoinPoker customer service
Live chat in the client around the clock, plus email and an active Telegram community.
Play at CoinPoker →CoinPoker support runs 24/7 live chat in the client, email for account and payment questions, and an active official Telegram community for CSOP schedules and promo news. Payment queries resolve fastest with the transaction hash (TxID) attached.
Getting help
- Live chat is available 24/7 directly in the poker client and on the mobile app.
- Email support handles account, payment and bonus questions — replies usually arrive within hours, up to 72 h in payment reviews.
- The official Telegram community posts CSOP series schedules, promo updates and maintenance notices.
- Payment issues are fastest to resolve when you include the transaction hash (TxID) of the deposit or withdrawal.
- Support can also help you set responsible-gambling limits on your account.
Frequently asked questions
How do I contact CoinPoker support?
Via 24/7 live chat in the client or app, or by email; the Telegram community covers series schedules and maintenance notices.
How long do support replies take?
Chat is immediate; email replies usually land within hours, and payment reviews can take up to 72 hours.
What should I have ready when asking support about bonuses?
Have your account details and the promotion name to hand. The welcome offer is a 150% bonus up to $2,000, released in instant 10% portions as you play, and CoinRewards adds 15% rakeback, so chat agents often need to know which of these you are asking about. If the question involves a deposit, note the coin used — eight cryptocurrencies are supported — or the card amount, which ranges from $20 to $2,200. Play for entertainment only; 18+.